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Anti-Scam Tips

We want to create an online dating environment where you can feel safe to meet and connect with people online.

While most people have good intentions, it is important to take precautions when interacting with strangers online.

We ask all users to follow some simple safety tips and best practices when using our platform. Please review this dating safety policy thoroughly.

By exercising common sense and caution, you can focus on making new connections without compromising your security.

Safety rules

«PROFESSIONAL TRANSLATE» provides safety rules. You can read them on this page

Scam schemes

At «PROFESSIONAL TRANSLATE» the safety of our users is our top priority. Our vision is for this to be a community where everyone can connect authentically and securely. While the majority of people who use our platform are well-intentioned, there are unfortunately scammers out there.

To help all of our users identify and avoid scams, we have compiled some information on common techniques to watch out for. By being informed, you can spot red flags early and focus on real relationships.

Be aware of the most common scams and fraud schemes:

  • Extortion – threatening to release your private data or media if you don't pay.
  • Malware links – sent links or files that download viruses/spyware.
  • Password phishing – requests for your login credentials through fake support messages.
  • Crypto/investment scams – get-rich-quick schemes trying to get you to «invest».
  • Gift card/banking information requests – asking you to purchase gift cards or share your financial information.
  • Fake Deals – Offering amazing free vacations, prizes, or opportunities in exchange for an upfront payment.

Use caution if these scenarios occur and report any suspicions. Do not send money or personal information to someone you have recently met online.

Scammers often use the following tactics in e-mail messages to try to manipulate their targets:

  • Appealing to your compassion by describing hardships. Example: «I recently lost my mother, and it's been so hard».
  • Pressuring you by fabricating emergencies Example: «My son hurt his leg badly and needs surgery today or he may not be able to walk».
  • Making incredible offers that are too good to be true. Example: «I know how to double your money in a month by investing in this».

By being an informed user and making security a priority, you have the power to stop scammers in their tracks. We are here to help you build secure, authentic connections.

What is not considered a scam

«PROFESSIONAL TRANSLATE» strives to have a clear policy on what constitutes a scam versus normal dating service behavior. Not everything is necessarily fraudulent if:

  • Minor details in someone's profile are inaccurate or need updating. People's lives change all the time.
  • Your match may stop responding after a few messages. People have the right to stop communicating at any time.
  • Nicknames or abbreviated names are used instead of legal names. People use nicknames for many harmless reasons.
  • Your match has photos with family, friends, or past partners. Most people have complex relationship histories and keep some memories.
  • Your match is wearing a ring in a photo. Rings do not automatically mean that someone is married or engaged.

Use good judgment, but do not assume the worst in more minor cases. Real relationships take time to build trust and understanding. Clear, direct communication with your matches is always recommended if you have concerns.

Report the Scam

If you encounter behavior that you suspect is a scam, report it immediately to [email protected].

To help catch scammers, reporting should include:

  • The user's name, profile details, and any other known information.
  • Screenshots of any messages, user profiles, or activity that may have caused concern.
  • A timeline of your interactions and when / why it became suspicious to you.
  • Any requests for money or information, and whether any money or information was provided.
  • Evidence such as reverse image search results or background check results.

Our team has sophisticated tools and techniques to determine if an activity is fraudulent. The more details you provide, the faster we can investigate and take action if necessary. With your help in identifying suspicious behavior, we can block scammers and keep our community safe.

Disclaimer

While «PROFESSIONAL TRANSLATE» goes to great lengths to detect and eliminate scams, we cannot be responsible for money or information voluntarily given to scammers. By following the safety tips provided, you can avoid most scam attempts. We provide this guidance to empower users with the knowledge to protect themselves.

However, if you choose to disregard the security advice and send money, personal information or passwords to another user who ends up being a scammer, «PROFESSIONAL TRANSLATE» cannot offer refunds or be held liable. Your voluntary actions that go against our guidelines are at your own risk.

We take the safety of our users very seriously. However, you are ultimately responsible for your own decisions on the platform. «PROFESSIONAL TRANSLATE» cannot control or reverse payments made against our recommendations. By following our fraud prevention guidelines and reporting red flags, you have the power to stay safe.

Contact Us

We are committed to providing you with a seamless and satisfying user experience. Therefore, we welcome any feedback, suggestions, requests or questions you may have. If you experience any problems, you may contact us regarding the Service or this Dating Safety Policy at: [email protected].

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